Full Coverage Service Agreement
A full coverage service plan provides complete protection for your medical imaging equipment. This plan will minimize risk and keep your equipment in the best possible condition. An annual fee includes all equipment upkeep including replacement parts, repair service, and scheduled preventative maintenance. Our full coverage agreements typically cost 35% – 60% less than the OEMs, and multi-year and multi-modality agreements offer the biggest savings. All of our service plans include a 24/7 service hotline.
Unlimited Labor Agreement
With the unlimited labor plan, you receive a straight forward monthly total that covers all labor for repair service, no matter how many times a service engineer comes to your facility. Often equipment can be repaired without replacing any parts, but if the engineer needs a part to complete the repair, you pay for the part, but you get a 25% to 50% discount below the OEM price.
Unlimited Parts Agreement
If you have service engineers on staff, this is a great option is for you. This plan offers coverage for replacement parts at 25% to 50% below OEM pricing. We have an inventory of replacement parts for GE, Siemens, Philips, Toshiba, and other manufacturers, and we have a national network of suppliers for parts that we don’t keep in stock.
Discounted Time & Materials Agreement
The Time and Materials Agreement might be best for you if you have a facility and are able to tolerate some risk. We offer discounted rates on parts and labor with a 12 month commitment, and we include routine preventative maintenance at no cost to you.
Flexible Service Agreement
You can combine features from any of the above plans to create the coverage that best suits your needs.